http://www.cyber-knowledge.net/blog/2008/02/17/xbox-360-red-ring-of-death-fix/ Computer related blog Wed, 20 Aug 2008 17:47:49 +0000 http://wordpress.org/?v=2.6 http://www.cyber-knowledge.net/blog/2008/02/17/xbox-360-red-ring-of-death-fix/#comment-52399 CEEEJAAAA Wed, 27 Feb 2008 21:09:15 +0000 http://www.cyber-knowledge.net/blog/2008/02/17/xbox-360-red-ring-of-death-fix/#comment-52399 Just a note to anyone out there that has the misfortune to have a 360 they didn't purchase!!! If you own a 360 and you get the "RED RING of DEATH" syndrome, BE CAREFUL!!! Microsoft our VERY CHOOsy just who they'll repair for under warranty.... Basically, if you have had your 360 handed down or given by a family member, for instance then they will NOT repair it under warranty. I was given one by my cousin, as a thank you for a big favour, (he and his flatmate had one each and didn't need two). unfortunately they had registered them both and subsequently when I filled in the register online to get it repaired (still weel under the length of warranty term) the system asked me to phone up as there was an "issue". After a very long call through an extremely poor connection to someone with a foreign accent, I was told they would repair it but only at a cost to me!!! I argued that as a large percentage of 360's are probably bought by persons to be given as presents then in fact, most owners were NOT the original purchasers, their criteria for doing warranty work! they could not answer this. My main point is though, that as Microsoft are fully aware of the Fault their machine has and have in fact extended their warranty to accomodate this, what difference does it make if the request for repair under warranty comes from the purchaser, owner, 2nd, 3rd or tenth owner, as log as the warranty is still in date! If you bought a second hand car which developed a fault but it was still within the manufacturers warranty, it would be repaired without question. Why is this not so with the 360???? Just a note to anyone out there that has the misfortune to have a 360 they didn’t purchase!!! If you own a 360 and you get the “RED RING of DEATH” syndrome, BE CAREFUL!!! Microsoft our VERY CHOOsy just who they’ll repair for under warranty….
Basically, if you have had your 360 handed down or given by a family member, for instance then they will NOT repair it under warranty. I was given one by my cousin, as a thank you for a big favour, (he and his flatmate had one each and didn’t need two). unfortunately they had registered them both and subsequently when I filled in the register online to get it repaired (still weel under the length of warranty term) the system asked me to phone up as there was an “issue”. After a very long call through an extremely poor connection to someone with a foreign accent, I was told they would repair it but only at a cost to me!!!
I argued that as a large percentage of 360’s are probably bought by persons to be given as presents then in fact, most owners were NOT the original purchasers, their criteria for doing warranty work! they could not answer this. My main point is though, that as Microsoft are fully aware of the Fault their machine has and have in fact extended their warranty to accomodate this, what difference does it make if the request for repair under warranty comes from the purchaser, owner, 2nd, 3rd or tenth owner, as log as the warranty is still in date! If you bought a second hand car which developed a fault but it was still within the manufacturers warranty, it would be repaired without question. Why is this not so with the 360????

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